Patient Education - "Teach Back"

AHRQ WebM&M: Case & Commentary
A misunderstanding of instructions on how to administer medication leads to an infant choking on a syringe cap. Commentary by Dean Schillinger, MD CLICK HERE to read more

Educating Patients Before They Leave the Hospital Reduces Readmissions, Emergency Department Visits and Saves Money, Press Release, February 2, 2009. Agency for Healthcare Research and Quality, Rockville, MD
Patients who have a clear understanding of their after-hospital care instructions, including how to take their medicines and when to make follow-up appointments, are 30 percent less likely to be readmitted or visit the emergency department than patients who lack this information, according to a new study funded by the Agency for Healthcare Research and Quality (AHRQ). The study is published in the February 3, 2009, issue of the Annals of Internal Medicine. CLICK HERE to Read More

Help Your Patients Succeed, from Pfizer Clear Health Communication Initiative
Tips for Improving Communication with Your Patients - CLICK HERE to download brochure

Health Literacy: Help Patients Understand - a workshop and participant guide for clinicians from the American Medical Association Foundation and American Medical Association training program, providing exercises where participants plan a teach back and carry it out and practice with each other. CLICK HERE to download

E.R. Patients Often Left Confused After Visits
Many emergency room patients are discharged without understanding how to care for themselves once they get home, researchers say. And that can lead to medication errors and serious complications that can send them right back to the hospital. CLICK HERE to Read More

Discharge Education Program Increases Patient Understanding of Treatment and Follow Up Care - Summary: Emory Crawford Long Hospital conducted a pilot test of the Patient Safe-D(ischarge) program, which uses standardized tools to educate patients about their discharge needs, test understanding of those needs, and improve medication reconciliation at admission and discharge. A quasi-randomized controlled trial of the program found that it significantly increased patients' understanding and knowledge of their diagnoses, treatment, and required follow up care. Based on the success of this test, Patient Safe-D has now been incorporated as part of the Society of Hospital Medicine’s Project BOOST (Better Outcomes for Older Adults through Safe Transitions) initiative, which provides a full implementation toolkit to help institutions implement this and other programs to improve discharge education. CLICK HERE to read more

Heart Failure Teach Back Questions - a DRAFT form developed by Orlando Health CLICK HERE to view

Heart Failure Patient Follow-up Phone Survey from Cape Canaveral Hospital - CLICK HERE to view

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