FHA Collaborative on Reducing Readmissions in Florida

FHA-FMQAI Care Transitions Webinar

Understanding the INTERACT Program: Interventions to Reduce Acute Care Transfers

Wednesday, October 26, 2011
3:00 p.m. - 4:00 p.m. EDT


Patients discharged to a skilled nursing home have a higher likelihood of readmission than those patients discharged home. A recent study found that lack of on-site primary care, inability to obtain timely lab tests and intravenous fluids, problems with quality of care in assessing acute changes and uncertain benefits of hospitalizations are common causes for hospitalizations that could be avoided.

INTERACT is a quality improvement program designed to improve the early identification, assessment, documentation and communication about changes in the status of residents in skilled nursing facilities. The goal of INTERACT is to improve care and reduce the frequency of potentially avoidable transfers to the acute hospital. Such transfers can result in numerous complications of hospitalization, and billions of dollars in unnecessary health care expenditures.


Joseph G. Ouslander MD
Professor and Senior Associate Dean for Geriatric Programs
Charles E. Schmidt College of Medicine
Professor (Courtesy), Christine E. Lynn College of Nursing
Florida Atlantic University

Laurie Herndon MSN, GNP-BC, ANP-BC
Director of Clinical Quality
Massachusetts Senior Care Foundation
Clinical Instructor
University of Massachusetts Worcester
Graduate School of Nursing


  1. Understand the causes of hospitalizations and readmissions from skilled nursing homes
  2. Identify the components of the INTERACT program
  3. Learn how to use the INTERACT tools


Overview of the INTERACT Program and Curriculum
Implementing the INTERACT II Toolkit

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